Can I cancel or withdraw my enrolment in a Short Course?

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• Can I request to cancel a course and get a refund?

  Request for Course Cancellation and Refund As per our cancellation policy, students have 14 days from the start date to cancel with a full refund. All course cancellations will incur an administration fee of $250. ​To request, fill out our ...

• Can I request to defer or postpone my enrolment?

  Course Deferral Request/Postponement Whilst our system unfortunately doesn't have the capability to defer an enrolment, we can offer an extension should you need one later on. We offer a further 6 months extension at a cost of $100 per outstanding ...

• Can I request an extension for my course?

  Extension Request We have updated the extension policy as stated on our Student Handbook, pages 10-11. We can only process a 3-month complimentary extension under compassionate and compelling circumstances with documented evidence (ie, if students ...

• How do I download Marks Music v3 MYOB Data File from the Student Platform?

  1. Go to the Certificate in MYOB Bookkeeping Course; //        a. My courses > Accounting Software > MYOB Short Courses > Certificate in MYOB Bookkeeping // 2. Click the ‘Student MYOB Software & Data File tile 3. Click on the ‘Marks Music v3 Data ...

• How do I do an 'existing customer' order?

  If you are trying to extend, purchase an additional course, or book an exam as an Existing Customer, please follow the steps below. 1. Complete details in the first screen: 2. Make sure your cart information and amount is correct; then click proceed ...