Can I request an extension for my course?
updated the extension policy as stated on our Student Handbook, pages 10-11. We
can only process a 3-month complimentary extension under compassionate and
compelling circumstances with documented evidence (ie, if students can provide
a medical certificate if it's due to medical reason).
In order to
extend your course, you will be required to pay the $100 extension fee per
outstanding unit which then gives you a further 6 months to complete your
extension will be 6 months from the course expiry date if your course has not
elapsed or 6 months from the renewal date if your course has already expired.
that you can apply for the extension now or at least a week before the course
expires. You can try and finish as many units as you can to lessen the fees
that you need to pay.
Can I request to defer or postpone my enrolment?
Course Deferral Request/Postponement Whilst our system unfortunately doesn't have the capability to defer an enrolment, we can offer an extension should you need one later on. We offer a further 6 months extension at a cost of $100 per outstanding ...
Can I request for a per-unit extension?
Unfortunately, this request is not an option that we can offer as the system will not allow us to process a per-unit extension.
Can I request to cancel a course and get a refund?
Request for Course Cancellation and Refund As per our cancellation policy, students have 14 days from the start date to cancel with a full refund. All course cancellations will incur an administration fee of $250. To request, fill out our ...
Can I cancel or withdraw my enrolment in a Short Course?
Short Course Cancellation The cancelation policy for online short courses would be 24 hours from the date of enrolment to apply for a refund.
Can I purchase hard copy manuals?
Students who are not doing a Diploma or Advanced Diploma course will be able to purchase the hard copies for their course from the student platform (Moodle). On Moodle > My Courses > Course Name > Manual > Scroll down to “Hard Copy Training Manuals” ...